FAQs & Troubleshooting
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16 Results
- 101/11/2019I tried to install PE-DESIGN or remove PE-DESIGN again and again, but I failed it.
- 201/11/2019After uninstalling PE-DESING software, only the background image is displayed on the screen.
- 307/25/2018Can I open multiple embroidery files and edit them at the same time?
- 402/22/2018I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.
- 501/24/2018The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
- 608/10/2016Precautions for using the "PE-DESIGN Software Key"
- 707/26/2016The message "No PE-DESIGN Software Key is connected. Please connect a PE-DESIGN Software Key." appeared.
- 803/20/2015Embroidery
- 909/12/2014Windows does not start when you turn on the computer with the PE-DESIGN Software Key plugged into the USB port of the computer.
- 1011/18/2010Is PE-DESIGN compatible with Microsoft Windows on an Intel-based Mac computer installed using Boot Camp?
- 1104/07/2009Fabrics and stabilizer material for embroidery
- 1202/26/2009Why can't I import some embroidery files correctly?
- 1302/26/2009Why can't I select the 110 mm x 110 mm Design Page Size?
- 1402/25/2009What is the difference between PE-Design and PED-Basic?
- 1502/25/2009I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.
- 1602/25/2009I'm trying to create an embroidery pattern from an image scanned from a magazine etc. using the Auto Punch function. What should I do to erase a background in the image?