FAQs & Troubleshooting
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16 Results
- 1The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
- 2Why can't I import some embroidery files correctly?
- 3I tried to install PE-DESIGN or remove PE-DESIGN again and again, but I failed it.
- 4I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.
- 5After uninstalling PE-DESING software, only the background image is displayed on the screen.
- 6Can I open multiple embroidery files and edit them at the same time?
- 7What is the difference between PE-Design and PED-Basic?
- 8The message "No PE-DESIGN Software Key is connected. Please connect a PE-DESIGN Software Key." appeared.
- 9Is PE-DESIGN compatible with Microsoft Windows on an Intel-based Mac computer installed using Boot Camp?
- 10Windows does not start when you turn on the computer with the PE-DESIGN Software Key plugged into the USB port of the computer.
- 11I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.
- 12I'm trying to create an embroidery pattern from an image scanned from a magazine etc. using the Auto Punch function. What should I do to erase a background in the image?
- 13Precautions for using the "PE-DESIGN Software Key"
- 14Why can't I select the 110 mm x 110 mm Design Page Size?
- 15Fabrics and stabilizer material for embroidery
- 16Embroidery