FAQs & Troubleshooting
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328 Results
- 1List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 2About Blade Extension, Cutting Pressure and Mat
- 3The mat or the material catches on a feed roller during cutting/drawing.
- 4Mat and Cutting Blade Combinations
- 5Mat and Material Combinations
- 6Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 7How to hide the adjustment lines and view the tracing area on Enhanced Image Tracing function. [Video]
- 8Replacement Criteria
- 9List of Error Messages for CanvasWorkspace (Others)
- 10How to cut or edit data created in a different application
- 11Can I create the cutting data for ScanNCut from the image data?
- 12How do I Scan for Cutting (Direct Cut) ?
- 13The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 14When the mat is inserted, the attached material peels off.
- 15Downloading Optional Design Pattern Collection
- 16“The entered text cannot be used.“ appears on the computer screen.
- 17Can multiple sheets of material be overlapped and attached to the mat?
- 18N10004 appears on the computer screen.
- 19E00011 appears on the computer screen.
- 20Cutting/Drawing by Tracing an Image
- 21How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 22If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 23How can the thickness of drawing lines be adjusted when using the universal pen holder?
- 24List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 25ErrS25 appears on the computer screen.
- 26E10006 appears on the computer screen.
- 27E99902 appears on the computer screen.
- 28How to use Enhanced Image Tracing function via Tablet. [Video]
- 29How to register Your Machine with CanvasWorkspace
- 30How do I recall a saved data from the machine's memory or USB flash drive?
- 31"Connection Fail : Err-03" appears on the LCD Display Screen. What does it mean?
- 32I cannot transfer the created/edited data to CanvasWorkspace (Web) or the machine wirelessly. What should I do?
- 33How do I Cut Around Drawings?
- 34I find some scratches outside the grid area (the attaching area) on the mat. Why is such a scratch attached on the mat?
- 35Adjusting the Blade Extension
- 36The scanned line drawing cannot be detected.
- 37How to change the measurement units from inches to millimeters
- 38What should I do if lines not in the pattern are being drawn when using the universal pen holder?
- 39ErrS02 appears on the computer screen.
- 40E99901 appears on the computer screen.
- 41E92002 appears on the computer screen.
- 42What type of cut files and projects containing cut data other than built-in patterns are available?
- 43E94005 appears on the computer screen.
- 44E94002 appears on the computer screen.
- 45E01006 appears on the computer screen.
- 46List of Error Messages
- 47How to create an account for CanvasWorkspace
- 48Line Embossing
- 49Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 50Important Notice for using the Foil Transfer Starter Kit