FAQs & Troubleshooting
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- 1Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 2List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 3Mat and Cutting Blade Combinations
- 4Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 5Mat and Material Combinations
- 6I adjust the blade extension and the cut pressure to the setting described in the Quick Reference Guide. But the result of cutting the material was not good.
- 7About Blade Extension, Cutting Pressure and Mat
- 8How do I Scan for Cutting (Direct Cut) ?
- 9E11010 appears on the computer screen.
- 10Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.
- 11If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 12E10004 appears on the computer screen.
- 13How to use Enhanced Image Tracing function via Tablet. [Video]
- 14E01006 appears on the computer screen.
- 15I find some scratches outside the grid area (the attaching area) on the mat. Why is such a scratch attached on the mat?
- 16The mat or the material catches on a feed roller during cutting/drawing.
- 17What should I do if the adjustment of the scanning and cutting positions failed?
- 18How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 19How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 20E99902 appears on the computer screen.
- 21E01002 appears on the computer screen.
- 22How to attach the material to the mat
- 23How long will the mat last?
- 24Downloading Optional Design Pattern Collection
- 25How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 26How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 27E03002 appears on the computer screen.
- 28E00007 appears on the computer screen.
- 29List of Error Messages
- 30How to adjust the output smoothing level on Enhanced Image Tracing function. [Video]
- 31Enhanced Image Tracing : Editing/Adjusting the Tracing Area. [Video]
- 32"Connection Fail : Err-05" appears on the LCD Display Screen. What does it mean?
- 33How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 34How to register Your Machine with CanvasWorkspace
- 35What should I do if the scanned and cut positions are misaligned?
- 36Can I transfer the data created from my computer or tablet to my ScanNCut machine directly?
- 37List of Error Messages for CanvasWorkspace (Others)
- 38E92002 appears on the computer screen.
- 39Can rough material be cut?
- 40How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 41N11001 appears on the computer screen.
- 42E94002 appears on the computer screen.
- 43E12006 appears on the computer screen.
- 44E11002 appears on the computer screen.
- 45E01003 appears on the computer screen.
- 46How to cut or edit data created in a different application
- 47How to hide the adjustment lines and view the tracing area on Enhanced Image Tracing function. [Video]
- 48How to use Enhanced Image Tracing function. [Video]
- 49When I created a cutting data scanning my illustration, some areas were not converted to the cutting lines.
- 50Can I create the cutting data for ScanNCut from the image data?