FAQs & Troubleshooting
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70 Results
- 1Why does the upper thread keep breaking?
- 2Embroidery
- 3How to set up the cap frame driver. [Video instructions]
- 4When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 5How to set up the cap frame. [Video instructions]
- 6There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 7"Needle case motor has been locked." message appearing on the LCD. What does it mean and how do I clear it?
- 8Stabilizers (Backing)
- 9How do I thread the needle. [Video instructions]
- 10How do I thread my machine (Threading the upper thread). [Video instructions]
- 11"The thread number is invalid." message appearing on the LCD. What does it mean and how do I clear it?
- 12Fabric and Thread
- 13How do I thread the machine? (Threading the upper thread)
- 14Place a spool of thread on a spool pin
- 15How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 16"Needle threader error." message appearing on the LCD.
- 17Why is the outline sewing off the pattern?
- 18"Preventive maintenance is recommended" appears on the LCD.
- 19Maintenance (Oiling the machine)
- 20"Characters cannot be aligned." message appearing on the LCD. What does it mean and how do I clear it?
- 21"There is no embroidery card in card slot. Insert an embroidery card." message appearing on the LCD. What does it mean and how do I clear it?
- 22"Needle bar case home position error." message appearing on the LCD. What does it mean and how do I clear it?
- 23Why does my thread keep jamming?
- 24Why does the needle keep breaking?
- 25How do I install the bobbin wound with thread
- 26Fabric/stabilizer compatibility chart
- 27Maintenance (Cleaning the bobbin case)
- 28What is the Switch Spool function and how do I use it?
- 29How do I create a space between characters?
- 30"Delete error." message appearing on the LCD. What does it mean and how do I clear it?
- 31"Impossible to reserve this needle." message appearing on the LCD. What does it mean and how do I clear it?
- 32"Needle threader is in threading position." message appearing on the LCD. What does it mean and how do I clear it?
- 33"Unknown data format." message appearing on the LCD. What does it mean and how do I clear it?
- 34"Change to the big frame." message appearing on the LCD. What does it mean and how do I clear it?
- 35"The selected embroidery pattern exceeds size of the frame." message appearing on the LCD. What does it mean and how do I clear it?
- 36"Maximum number of patterns have been combined." message appearing on the LCD. What does it mean and how do I clear it?
- 37"Embroidery card read error." message appearing on the LCD. What does it mean and how do I clear it?
- 38"USB read error." message appearing on the LCD. What does it mean and how do I clear it?
- 39"Check if thread is broken." message appearing on the LCD.
- 40Why won't the machine pick up the bobbin thread?
- 41"USB media is not loaded. Load USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 42"USB media error." message appearing on the LCD. What does it mean and how do I clear it?
- 43"The USB media was changed. Do not change the USB media while it is being read." message appearing on the LCD. What does it mean and how do I clear it?
- 44"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appearing on the LCD. What does it mean and how do I clear it?
- 45"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appearing on the LCD. What does it mean and how do I clear it?
- 46"Pattern will not fit. Please delete another pattern." message appearing on the LCD. What does it mean and how do I clear it?
- 47"Area over." message appearing on the LCD. What does it mean and how do I clear it?
- 48"Impossible to add any more character." message appearing on the LCD. What does it mean and how do I clear it?
- 49"This file cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 50"Too many colors." message appearing on the LCD. What does it mean and how do I clear it?