FAQs & Troubleshooting
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70 Results
- 1How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 2Why does the upper thread keep breaking?
- 3How to set up the cap frame driver. [Video instructions]
- 4"Needle case motor has been locked." message appearing on the LCD. What does it mean and how do I clear it?
- 5How to set up the cap frame. [Video instructions]
- 6How do I thread the needle. [Video instructions]
- 7How do I thread my machine (Threading the upper thread). [Video instructions]
- 8How do I thread the machine? (Threading the upper thread)
- 9Why is the outline sewing off the pattern?
- 10Maintenance (Oiling the machine)
- 11Why won't the tension set on my sewing machine?
- 12"Pocket read error." message appearing on the LCD. What does it mean and how do I clear it?
- 13When thread got tangled
- 14Stabilizers (Backing)
- 15I tried to update the machine with USB media and pushed "USB HOST". But the screen didn't change for more than 5 minutes and I still can't upgrade it.
- 16Why cannot the needle threader be used?
- 17Place a spool of thread on a spool pin
- 18How do I create a space between characters?
- 19"USB media is not loaded. Load USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 20"Needle threader is in threading position." message appearing on the LCD. What does it mean and how do I clear it?
- 21"Unknown data format." message appearing on the LCD. What does it mean and how do I clear it?
- 22"Wiper error." message appearing on the LCD. What does it mean and how do I clear it?
- 23"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appearing on the LCD. What does it mean and how do I clear it?
- 24"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appearing on the LCD. What does it mean and how do I clear it?
- 25"Not enough space. Delete some patterns or use a different USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 26"Delete error." message appearing on the LCD. What does it mean and how do I clear it?
- 27"Pattern is too large." message appearing on the LCD. What does it mean and how do I clear it?
- 28"This embroidery card cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 29"USB read error." message appearing on the LCD. What does it mean and how do I clear it?
- 30"Picker error." message appearing on the LCD. What does it mean and how do I clear it?
- 31Why does the needle keep breaking?
- 32When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 33How do I confirm Windows98SE?
- 34When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 35Maintenance (Cleaning the bobbin case)
- 36"USB media error." message appearing on the LCD. What does it mean and how do I clear it?
- 37"The USB media was changed. Do not change the USB media while it is being read." message appearing on the LCD. What does it mean and how do I clear it?
- 38"Needle threader error." message appearing on the LCD.
- 39"The thread number is invalid." message appearing on the LCD. What does it mean and how do I clear it?
- 40"Impossible to add any more character." message appearing on the LCD. What does it mean and how do I clear it?
- 41"The selected embroidery pattern exceeds size of the frame." message appearing on the LCD. What does it mean and how do I clear it?
- 42"There is no embroidery card in card slot. Insert an embroidery card." message appearing on the LCD. What does it mean and how do I clear it?
- 43"Stop while needle bar case transferring." message appearing on the LCD. What does it mean and how do I clear it?
- 44"Inappropriate needle stop position." message appearing on the LCD. What does it mean and how do I clear it?
- 45Why does my thread keep jamming?
- 46Why won't the machine pick up the bobbin thread?
- 47How do I install the bobbin wound with thread
- 48Recommendation accessories
- 49Hooping the Fabric
- 50What is the Switch Spool function and how do I use it?