FAQs & Troubleshooting
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41 Results
- 1Can I use voice mail service on the same line as my Brother machine?
- 2How does the "FAX/TEL" Mode work?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4How do I change the number of times my Brother machine rings before it answers?
- 5How do I connect an External Telephone?
- 6What does "NG" on the Transmission Verification Report mean?
- 7Can I confirm that the FAX was sent correctly?
- 8My FAX/MFC will not Dial. Why?
- 9How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 10Can I connect my External Answering Device in another room and still receive faxes?
- 11Receive faxes when the Brother machine is in Manual Mode.
- 12My machine is displaying the WRONG OPERATION error.
- 13Do I need a telephone line to send and receive faxes with my Brother machine?
- 14How do I clear the message "Check Paper" from the display?
- 15"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 16How do I print the received faxes that are stored in memory? (Fax Storage)
- 17I am experiencing problems receiving faxes. What can I do?
- 18How do I improve the copy or fax quality?
- 19Why are my sent faxes always received with a black vertical line down the page?
- 20When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 21Can I print from or scan to Android™ Smartphone?
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23My Brother machine has no power.
- 24Send the same fax to multiple numbers at once. (Broadcasting)
- 25I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 26How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 27When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 28I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 29I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 30Set up an answering machine (TAD) to work on the same line as the fax.
- 31Why can't I copy or send? All the keys just beep 3 times.
- 32I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 33What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 34What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 35How can I clear the "PAPER JAM" error message?
- 36Can I print a report that will show a listing of faxes I sent and received?
- 37How do I know which receive mode to select?
- 38What is Distinctive Ring and how do I program it?
- 39I am experiencing problems sending a fax, what can I do?
- 40How do I program the date and time?
- 41Vertical streaks appear in my copies.