FAQs & Troubleshooting
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41 Results
- 1How do I change the number of times my Brother machine rings before it answers?
- 2How does the "FAX/TEL" Mode work?
- 3Can I use voice mail service on the same line as my Brother machine?
- 4Can I connect my External Answering Device in another room and still receive faxes?
- 5Can I confirm that the FAX was sent correctly?
- 6How do I connect an External Telephone?
- 7What does "NG" on the Transmission Verification Report mean?
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9My machine is displaying the WRONG OPERATION error.
- 10How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 11How can I clear the "PAPER JAM" error message?
- 12I am experiencing problems sending a fax, what can I do?
- 13My FAX/MFC will not Dial. Why?
- 14How do I clear the message "Check Paper" from the display?
- 15"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 16Can I print a report that will show a listing of faxes I sent and received?
- 17Do I need a telephone line to send and receive faxes with my Brother machine?
- 18I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 19What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 20What is Distinctive Ring and how do I program it?
- 21How do I improve the copy or fax quality?
- 22Why are my sent faxes always received with a black vertical line down the page?
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24Receive faxes when the Brother machine is in Manual Mode.
- 25Send the same fax to multiple numbers at once. (Broadcasting)
- 26I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 27Why can't I copy or send? All the keys just beep 3 times.
- 28I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 29How do I print the received faxes that are stored in memory? (Fax Storage)
- 30I am experiencing problems receiving faxes. What can I do?
- 31When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 32Can I print from or scan to Android™ Smartphone?
- 33How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 34When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 35My Brother machine has no power.
- 36How do I know which receive mode to select?
- 37Vertical streaks appear in my copies.
- 38I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 39Set up an answering machine (TAD) to work on the same line as the fax.
- 40What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 41How do I program the date and time?
