FAQs & Troubleshooting
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41 Results
- 1How does the "FAX/TEL" Mode work?
- 2Can I use voice mail service on the same line as my Brother machine?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4How do I change the number of times my Brother machine rings before it answers?
- 5How do I improve the copy or fax quality?
- 6How do I connect an External Telephone?
- 7What does "NG" on the Transmission Verification Report mean?
- 8I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 9What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 10How can I clear the "PAPER JAM" error message?
- 11Can I connect my External Answering Device in another room and still receive faxes?
- 12Can I confirm that the FAX was sent correctly?
- 13My FAX/MFC will not Dial. Why?
- 14Why can't I copy or send? All the keys just beep 3 times.
- 15I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 16I am experiencing problems receiving faxes. What can I do?
- 17What is Distinctive Ring and how do I program it?
- 18Why are my sent faxes always received with a black vertical line down the page?
- 19Do I need a telephone line to send and receive faxes with my Brother machine?
- 20Send the same fax to multiple numbers at once. (Broadcasting)
- 21Can I print a report that will show a listing of faxes I sent and received?
- 22My machine is displaying the WRONG OPERATION error.
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24How do I clear the message "Check Paper" from the display?
- 25My Brother machine has no power.
- 26How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 27What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 28When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 29Vertical streaks appear in my copies.
- 30Can I print from or scan to Android™ Smartphone?
- 31"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 32I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 33How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 34How do I know which receive mode to select?
- 35How do I program the date and time?
- 36When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 37Receive faxes when the Brother machine is in Manual Mode.
- 38Set up an answering machine (TAD) to work on the same line as the fax.
- 39How do I print the received faxes that are stored in memory? (Fax Storage)
- 40I am experiencing problems sending a fax, what can I do?
- 41I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?