FAQs & Troubleshooting
Latest |
64 Results
- 102/28/2024Uninstall the drivers. (macOS 13 or greater)
- 202/15/2024Uninstall the drivers. (macOS 10.14 - macOS 12)
- 302/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 401/10/2024What is the default password for my Brother machine?
- 509/05/2023When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 609/05/2023(Video) Calibrate Your Brother Machine
- 708/25/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 812/13/2022How to identify your Operating System (OS).
- 908/22/2022Configure the Scan to Email Feature (Linux)
- 1007/28/2022Update the Driver or Firmware for your Brother machine
- 1106/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1204/20/2022Uninstall the Brother Software and Drivers (Windows)
- 1304/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 1403/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1511/10/2021Open the Control Panel (For Windows)
- 1610/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 1707/29/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 1803/02/2021The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 1909/14/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2007/06/2020Change the brscan5 scan settings using XSane (Linux)
- 2107/06/2020Scan using XSane or GIMP (Linux)
- 2207/06/2020Important points for specifying the scan area (Linux)
- 2307/06/2020What driver package format is supported by my Linux distribution?
- 2407/02/2020If You Want to Check that Your Network Devices are Working Correctly
- 2507/02/2020Your Brother Machine Cannot Scan over the Network
- 2607/02/2020Your Scanner Cannot Be Detected on the Network During Installation
- 2707/02/2020Scanning and Other Problems
- 2807/02/2020Clean the Scanner and Rollers
- 2907/02/2020If You Cannot Complete the Wireless Network Setup Configuration
- 3007/02/2020Document Jam
- 3107/02/2020Error and Maintenance Indications
- 3204/06/2020Delete a network scanner entry. (Linux)
- 3303/11/2020Check the Serial Number
- 3403/03/2020Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 3502/07/2020Load Non-standard Size Document
- 3612/25/2019Calibrate Your Brother Machine
- 3712/25/2019Reset Your Brother Machine
- 3812/19/2019(Video) Clean the Scanner and Rollers
- 3912/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 4012/05/2019Access Web Based Management
- 4112/05/2019Check the Network Name (SSID) that your machine is connected to.
- 4212/04/2019Use the Output Guide
- 4312/04/2019Install your Brother machine's software from Full Driver Package. (Windows)
- 4412/04/2019Change the General Settings Using Remote Setup
- 4512/04/2019Set Up the Brother Machine Using Remote Setup (Mac)
- 4612/04/2019Set Up the Brother Machine Using Remote Setup (Windows)
- 4712/04/2019Load a Plastic Card
- 4812/04/2019Load Standard Size Document
- 4912/04/2019Scan a document longer than 37.5 cm (14.76 inches).
- 5012/04/2019Check the firmware version.