FAQs & Troubleshooting
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63 Results
- 51Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
- 52Change the image settings. (Using DSmobileCapture)
- 53I cannot install the scanner drivers.
- 54I do not have or lost the black and white calibration sheet.
- 55I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 56A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
- 57I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 58Configure the Scan to Email Feature (Linux)
- 59Delete a network scanner entry. (Linux)
- 60Uninstall the scanner driver. (Linux)
- 61I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 62Install Presto!® BizCard® onto Windows 10.
- 63My computer does not recognize the scanner when it is connected via the USB cable.