FAQs & Troubleshooting
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289 Results
- 1(Video) Replace the Toner Cartridge
- 2Document Jam
- 3Replace Drum
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5(Video) Paper is Jammed inside the Machine
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8(Video) Paper is Jammed in the 2-sided Tray
- 9Toner Low or Prepare New Toner Cartridge
- 10Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 11I cannot print on a wireless (Wi-Fi) network (Windows)
- 12Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14No Toner
- 15Add your Brother machine with AirPrint (macOS)
- 16I cannot print using my Brother machine on a wireless network (Mac)
- 17(Video) Set up your Brother machine
- 18(Video) Paper is Jammed in the Back of the Machine
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20How to identify your Operating System (OS).
- 21Drum End Soon
- 22(Video) Paper is Jammed in the Paper Tray
- 23The printer status is Offline or Paused.
- 24(Video) Reset Your Brother Machine
- 25Set up your Brother machine on a wireless network.
- 26Print the Network Configuration Report
- 27I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 28(Video) Set up your Brother machine on a wireless network.
- 29Save Scanned Data to a Folder as a PDF File
- 30(Video) Load A4/Letter paper
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 32(Video) Print the Network Configuration Report
- 33What is Brother iPrint&Scan?
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35(Video) Reset the Network Settings to the Factory Settings
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38Enable the Brother machine's network interface.
- 39What is AirPrint?
- 40(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 41(Video) Manual Feed
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43(Video) Save Scanned Data to a Folder as a PDF File
- 44Scan Unable XX
- 45I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 46"Offline" appears on the Status Monitor.
- 47(Video) Connect telephone line and power cords
- 48(Video) Load an Envelope (Manual Feed Slot)
- 49Scan multiple pages into one file instead of each scan being saved as a separate file.
- 50(Video) Clean the Drum Unit Using Drum Dot Print