FAQs & Troubleshooting
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205 Results
- 1Drum End Soon
- 2REPLACE DRUM
- 3Replace Toner
- 4Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 5How to identify your Operating System (OS).
- 6Curled (video instructions available)
- 7JAM INSIDE
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9Jam Rear
- 10Check Connection
- 11No Paper
- 12Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13Clean the paper pick-up roller (video instructions available)
- 14MANUAL FEED
- 15"Offline" appears on the Status Monitor.
- 16Can I print from or scan to Android™ Smartphone?
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 18Curled
- 19JAM TRAY 1
- 20Page skewed
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 23Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 24Locate files scanned with ControlCenter2 (For Macintosh)
- 25When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 26Hollow print
- 27The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29What driver package format is supported by my Linux distribution?
- 30Pre-Required Procedures (Linux)
- 31When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 34I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 35Scan Unable
- 36I cannot print from my computer via USB.
- 37Toner Low or Prepare New Toner Cartridge
- 38White spots or black spots at 94 mm (3.7 in.) intervals
- 39What kind of paper can I use?
- 40Curled or wavy
- 41Black toner marks across the page
- 42White lines, bands or ribbing across the page
- 43White lines across the page
- 44Gray background
- 45Print on envelopes, labels, or thick paper from the manual feed slot.
- 46Turn the Toner Save mode on or off
- 47Black lines down the page
- 48All black
- 49What is the difference between the toner cartridge and the drum unit?
- 50I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)