FAQs & Troubleshooting
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209 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Scan and save a document in PDF format (Scan to File)
- 3I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 4Can I print using only the black ink cartridge when the Color cartridges have run out?
- 5What driver package format is supported by my Linux distribution?
- 6Install the built-in drivers (For Windows 8 and Windows 10)
- 7How to identify your Operating System (OS).
- 8How do I clear Machine Error 46?
- 9Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 12I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 13Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 14Delete print jobs from the print queue.
- 15I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 16Change the printer driver settings (Windows/macOS)
- 17The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 18Why can't I print when an ink cartridge is empty?
- 19Improve poor print quality.
- 20The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 21Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 22I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 23The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 24What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 25How do I replace the Ink Cartridge?
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 28When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 29Change the user interface of ControlCenter3
- 30One or more of my colors are not printing (blank). What can I do?
- 31What kind of Media Adapter can I use?
- 32Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 33Is there any way to reduce Ink consumption?
- 34How do I load paper?
- 35The driver installation finished successfully but I cannot print. (Linux)
- 36The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 37Uninstall printer drivers (Linux)
- 38The printer status is Offline or Paused.
- 39The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 40I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 41How do I clear the message "No Paper Fed" from the display?
- 42When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 43I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 44"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 45I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 46In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 47When I print, the pages are smudged with ink. What should I do?
- 48Uninstall the drivers. (Mac OS X 10.5)
- 49Set the date and time
- 50I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot. What can I do?