FAQs & Troubleshooting
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122 Results
- 1The tape got jammed or stuck in the printer.
- 2How do I eliminate the margin from the start or end of my label when printing?
- 3How do I change the Language setting of the printer?
- 4How do I initialize and clear the printer to factory default settings?
- 5P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 6How to use Numbering function
- 7How to delete the registry information and files related to the printer driver
- 8How do I change the size of characters?
- 9Where can I download the latest P-touch Editor for Mac?
- 10The label is not printed correctly.
- 11Which brands of Ni-MH rechargeable batteries do you recommend?
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13How to open the Devices and Printers window
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15Can I change the text settings line by line?
- 16The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 17I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 18The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 19How to identify your Operating System (OS) for Windows or Mac
- 20How do I print vertically?
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 23I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 24The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 25How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 26(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 27How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 28The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 29I cannot print after updating the firmware or font data.
- 30I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 31Where can I find my Brother printer's serial number?
- 32How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 34The fabric tape became detached after washing.
- 35How do I uninstall the printer driver?
- 36What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 37(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 38How do I print multiple lines and how many lines can I print?
- 39Printing is not possible. (USB connection)
- 40I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 41How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 42I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 43(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44A tape jam which cannot be cleared keeps occurring.
- 45Label files saved previously are now empty.
- 46How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 47How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 48"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 49I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 50(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)