FAQs & Troubleshooting
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121 Results
- 1The tape got jammed or stuck in the printer.
- 2P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 3How to delete the registry information and files related to the printer driver
- 4How do I eliminate the margin from the start or end of my label when printing?
- 5How do I change the Language setting of the printer?
- 6How to use Numbering function
- 7How do I uninstall the printer driver?
- 8(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 10How do I initialize and clear the printer to factory default settings?
- 11I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 12I get an error message and cannot update the firmware. (Windows 10 or later)
- 13I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 14How to install Brother software on a computer not connected to the Internet
- 15Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 16Printing is not possible. (P-touch Editor5.3 for Mac)
- 17How to open the Devices and Printers window
- 18How to identify your Operating System (OS) for Windows or Mac
- 19Can I change the text settings line by line?
- 20My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 21Can my printer use TZ/TZe tapes?
- 22I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 23The label is not printed correctly.
- 24The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 25The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 26Where can I find my Brother printer's serial number?
- 27(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 30Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 31The fabric tape became detached after washing.
- 32What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 33The display remains blank after the power is turned on.
- 34Where can I download the latest P-touch Editor for Mac?
- 35(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 36My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 37How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 38How to identify the printer's firmware version
- 39The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 40Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 41(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 42I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 43I connected multiple printers of the same model to one computer but can only print from one of them.
- 44(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 45How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 46How do I type accented characters?
- 47(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 48How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 49(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50How do I create an Address Label? (P-touch Editor 5.x for Windows)