My Brother machine could not be found over the network when I installed drivers on my computer.

What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?

The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.

Configuring frequently-used scan settings on your Brother machine.

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

Can I print from or scan to Android™ Smartphone?

What is Brother iPrint&Scan?

"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)

Your Scanner Cannot Be Detected on the Network During Installation

Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.

Enable the Brother machine's network interface.

When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.

Wireless setup is requesting a WPS PIN to complete the setup

The error message "No machine found" appears when I installed drivers with USB connection (For Windows).

Unusable Device

Update your machine's firmware using Brother iPrint&Scan (Android/iOS)

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

Can not scan a long document.

Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.

How to identify your Operating System (OS).

If You Want to Check that Your Network Devices are Working Correctly

Wireless LAN Error Codes

Set up your Brother machine on a wireless network.

I cannot scan from Windows Server 2003, 2008/2008 R2, 2012 or 2016 although I installed the TWAIN scanner driver on my PC.

The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.

I cannot save a file downloaded from the Brother support website (For Windows)

Configuring frequently-used scan settings on your computer.

Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)

Replace Pick up roller

What is Brother Web Connect?

Duplex (two-sided) scan

Scan multiple pages into one file instead of each scan being saved as a separate file.

Out of Memory

"ControlCenter needs to be updated." - macOS 10.15 Catalina

Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.

When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)

Reset the Scheduled maintenance counter

Load Documents

Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?

Open the "Scanners and Cameras" and Properties.

The LCD displays an error code when I use Web icon (Brother Web Connect).

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

Reset the network settings to the factory default.

The scanning speed is slow when scanning from my machine. (Windows)

Enable or disable the Brother machine's USB interface.

The error message "Incorrect PIN" appears and I cannot scan data to the Network (Scan to Network) or SharePoint (Scan to SharePoint).