FAQs & Troubleshooting
Latest |
71 Results
- 108/27/2024Where can I download Brother iPrint&Scan application for Mac?
- 207/04/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 306/27/2024The scanning speed is slow when scanning from my machine. (Windows)
- 402/28/2024Uninstall the drivers. (macOS 13 or greater)
- 502/15/2024Uninstall the drivers. (macOS 10.14 - macOS 12)
- 602/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 701/10/2024What is the default password for my Brother machine?
- 811/30/2023Discover the MAC address of the Brother network card.
- 911/30/2023Check your machine's IP Address or Node Name
- 1009/26/2023My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 1103/23/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 1203/13/2023If You Want to Check that Your Network Devices are Working Correctly
- 1303/13/2023Your Brother Machine Cannot Scan over the Network
- 1403/13/2023Your Scanner Cannot Be Detected on the Network During Installation
- 1503/13/2023If You Cannot Complete the Wireless Network Setup Configuration
- 1603/13/2023Scan Using Bus Power Mode
- 1703/13/2023Clean the Sensors
- 1803/13/2023Scan Using Apple Image Capture
- 1903/13/2023Change the General Settings Using Remote Setup
- 2003/13/2023Scanning and Other Problems
- 2103/13/2023Set Up the Brother Machine Using Remote Setup (Mac)
- 2203/13/2023Set Up the Brother Machine Using Remote Setup (Windows)
- 2303/13/2023Clean the Scanner and Rollers
- 2403/13/2023Reset the Usage Counters
- 2503/13/2023Save Scanned Documents on Your Computer
- 2603/13/2023Load Documents Longer than Standard Size
- 2703/13/2023Load a Plastic Card
- 2803/13/2023Load Business Cards
- 2903/13/2023Load Standard Size Documents
- 3003/13/2023Check Supplies Replacement Cycle
- 3103/13/2023Card Jam
- 3203/13/2023Acceptable Documents
- 3303/13/2023Replace the Pick Up Roller
- 3403/13/2023Replace the Separation Pad
- 3503/13/2023Document Jam
- 3603/13/2023Reset Your Brother Machine
- 3703/13/2023Check the Serial Number
- 3803/13/2023Error and Maintenance Indications
- 3912/13/2022How to identify your Operating System (OS).
- 4008/22/2022Configure the Scan to Email Feature (Linux)
- 4107/28/2022Update the Driver or Firmware for your Brother machine
- 4206/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4304/20/2022Uninstall the Brother Software and Drivers (Windows)
- 4404/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4504/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 4603/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4711/10/2021Open the Control Panel (For Windows)
- 4810/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4907/29/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 5001/15/2021Set up your Brother machine on a wireless network.