FAQs & Troubleshooting
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71 Results
- 1Reset Your Brother Machine
- 2Discover the MAC address of the Brother network card.
- 3Set up your Brother machine on a wireless network.
- 4What is Brother iPrint&Scan?
- 5Load Standard Size Documents
- 6Set Up the Brother Machine Using Remote Setup (Windows)
- 7Replace the Pick Up Roller
- 8Load Business Cards
- 9Error and Maintenance Indications
- 10Clean the Sensors
- 11Card Jam
- 12Replace the Separation Pad
- 13Document Jam
- 14Check your machine's IP Address or Node Name
- 15The scanning speed is slow when scanning from my machine. (Windows)
- 16Set Up the Brother Machine Using Remote Setup (Mac)
- 17Load Documents Longer than Standard Size
- 18Load a Plastic Card
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20Wireless setup is requesting a WPS PIN to complete the setup
- 21Your Scanner Cannot Be Detected on the Network During Installation
- 22Scanning and Other Problems
- 23Clean the Scanner and Rollers
- 24What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 25Reset the network settings to the factory default
- 26Set up a Brother machine and your mobile device on a wireless network
- 27Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 28Uninstall Scan-key-tool. (Linux)
- 29Reset the Usage Counters
- 30Printing/ Scanning with a mobile device
- 31How to identify your Operating System (OS).
- 32If You Want to Check that Your Network Devices are Working Correctly
- 33If You Cannot Complete the Wireless Network Setup Configuration
- 34Check the Serial Number
- 35What is the default password for my Brother machine?
- 36Change the brscan5 scan settings using XSane (Linux)
- 37Where can I download Brother iPrint&Scan application for Mac?
- 38Save Scanned Documents on Your Computer
- 39Check the firmware version.
- 40Open the Control Panel (For Windows)
- 41Important points you need to confirm before configuring your Brother machine for a wireless network.
- 42Configure the Scan to Email Feature (Linux)
- 43Delete a network scanner entry. (Linux)
- 44Your Brother Machine Cannot Scan over the Network
- 45Change the General Settings Using Remote Setup
- 46Enable the Brother machine's network interface.
- 47Load Documents
- 48Uninstall the drivers. (macOS 13 or greater)
- 49Uninstall the Brother Software and Drivers (Windows)
- 50I cannot install the scanner driver in Ubuntu 21.04. (Linux)