FAQs & Troubleshooting
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174 Results
- 1Can I print from any software other than P-touch Editor? (for Windows)
- 2Where can I download the latest P-touch Editor for Mac?
- 3How do I transfer label or slip templates?
- 4How do I transfer label templates with P-touch Transfer Express?
- 5My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 6How is the print head cleaning cassette used?
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 12How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 15Installing the LPR driver and CUPS wrapper driver (Linux®)
- 16Adding a custom media size for continuous tape / roll (Linux®)
- 17Can I set a different media width when using an OpenOffice template? (Linux®)
- 18Where can I find my Brother printer's serial number?
- 19Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 20The paper settings specified from the server computer are not reflected on the client computer.
- 21How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 22Printing is not possible. (USB connection)
- 23I can no longer print from my computer, even though I was able to print previously.
- 24While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 25I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 26How do I create a mixed 1-row / 2-row label containing a symbol? (P-touch Editor Lite LAN)
- 27I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 28I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 29I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 30The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 31Using Web Based Management
- 32How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 33Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 34Can I directly operate my printer from a self-developed application software and print a label?
- 35How do I uninstall the printer driver?
- 36How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 37How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 38The driver downloaded from the website cannot be installed.
- 39I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 40I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 41Large characters are printed incorrectly. (Linux®)
- 42When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 43How to share your printer in Windows 7 in a network-shared environment.
- 44How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 45How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 46The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 47P-touch Editor crashes when I open it on my Mac.
- 48I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 49I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 50Print free-length labels with the set length (Linux®)