FAQs & Troubleshooting
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175 Results
- 1When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 2How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 3How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 5Uninstalling the printer drivers (Linux®)
- 6How do I uninstall the printer driver?
- 7Printing is not possible. (P-touch Editor 5.0 for Mac)
- 8Where can I find my Brother printer's serial number?
- 9P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 10Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 11The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 12Print free-length labels with the set length (Linux®)
- 13How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 14How to identify the printer's firmware version
- 15How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 16(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 20Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 21(Video) When I print many continuous labels, part of the label data is printed twice.
- 22How do I transfer label templates with P-touch Transfer Express?
- 23How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 24My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 25How do I change the language setting? (P-touch Editor Lite LAN)
- 26How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 27How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 28When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 29The driver downloaded from the website cannot be installed.
- 30Printing is not possible. (USB connection)
- 31I can no longer print from my computer, even though I was able to print previously.
- 32The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 33How do I transfer label or slip templates?
- 34How can I print data directly from Access 2010?
- 35P-touch Editor crashes when I open it on my Mac.
- 36My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 37I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 38I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 39Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 40I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 41(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 42How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 43Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 44The tape got jammed or stuck in the printer.
- 45I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 46How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 47Can I print from any software other than P-touch Editor? (for Windows)
- 48The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 49The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 50How to delete the registry information and files related to the printer driver