FAQs & Troubleshooting
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164 Results
- 1How do I transfer label templates with P-touch Transfer Express?
- 2Where can I download the latest P-touch Editor for Mac?
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4Where can I find my Brother printer's serial number?
- 5I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 6I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 7Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 8Printing is not possible. (USB connection)
- 9(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 10Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 11Can I print from any software other than P-touch Editor? (for Windows)
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 14The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 15The fabric tape became detached after washing.
- 16I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 17(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 18My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 19How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 20How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 21Printing is not possible. (P-touch Editor5.3 for Mac)
- 22(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 23How do I transfer label or slip templates?
- 24(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 25My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 26I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 27Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 28Some of the print options in OpenOffice do not work. (Linux®)
- 29Adding a custom media size for continuous tape / roll (Linux®)
- 30Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 31"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 32I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 33How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 34How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 35(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 36The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 37I can no longer print from my computer, even though I was able to print previously.
- 38How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 39(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 40The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 41I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 42I cannot print from the client computer to the printer on the print server. (Linux®)
- 43Large characters are printed incorrectly. (Linux®)
- 44When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 45P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 46How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 47What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 48The paper settings specified from the server computer are not reflected on the client computer.
- 49(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 50How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)