FAQs & Troubleshooting
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87 Results
- 1How can I print multiple copies of a label?
- 2How do I transfer label or slip templates?
- 3How do I transfer label templates with P-touch Transfer Express?
- 4How do I calibrate a label length?
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6How do I change the character size?
- 7How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 8Where can I find my Brother printer's serial number?
- 9Printing is not possible. (USB connection)
- 10How do I type an uppercase letter?
- 11Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 12What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 13How do I print multiple lines and how many lines can I print?
- 14What type of barcodes can be printed with the P-touch machine?
- 15How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 16How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 17Can I directly operate my printer from a self-developed application software and print a label?
- 18I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 19How to identify your Operating System (OS) for Windows or Mac
- 20How do I make a label with a barcode?
- 21How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 22How do I type symbols?
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 25How do I change the label length?
- 26The tape does not cut well.
- 27My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 28I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 29The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 30The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 31How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 32How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 33How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 34The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 35I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup dialog box, but the installation does not continue.
- 36When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 37The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 38The top and base layers of the laminated tape are misaligned.
- 39(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 40How do I clear the display?
- 41How do I create multiple blocks?
- 42I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 43I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 44Can my printer use TZ/TZe tapes?
- 45(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46The tape got jammed or stuck in the printer.
- 47Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 48How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 49How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 50When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?