FAQs & Troubleshooting
Latest |
83 Results
- 5105/29/2020How do I reset the machine to the default settings?
- 5205/28/2020The printed label contains blank horizontal lines.
- 5305/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 5405/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 5505/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 5605/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 5705/13/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 5805/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 5905/11/2020Why doesn't my machine turn on when Power key is pressed?
- 6005/08/2020How do I type accented characters?
- 6104/27/2020How do I clear the display?
- 6204/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 6303/31/2020The fabric tape became detached after washing.
- 6403/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 6512/11/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 6606/25/2019How do I type an uppercase letter?
- 6703/20/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 6803/12/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 6901/18/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 7001/17/2019The driver downloaded from the website cannot be installed.
- 7101/11/2019My printer has suddenly stopped printing.
- 7211/29/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 7308/16/2018Can my printer use TZ/TZe tapes?
- 7402/21/2018What is the difference between the Auto Format command and the Apply Layout Style command?
- 7512/22/2017The top and base layers of the laminated tape are misaligned.
- 7604/07/2015Why do stripes appear on my label?
- 7701/06/2015Error messages do not appear when using the USB connection of my printer.
- 7811/27/2014How do I change the Language setting of the machine?
- 7911/07/2014How do I type symbols?
- 8011/06/2014How do I print vertically?
- 8108/09/2013I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 8208/20/2012How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 8306/27/2012How do I print vertical text? (P-touch Editor 5.0 for Windows)