FAQs & Troubleshooting
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80 Results
- 1How do I reset the machine to the default settings?
- 2Where can I find my Brother printer's serial number?
- 3How do I change the size of characters?
- 4The driver downloaded from the website cannot be installed.
- 5How do I create name badges by joining "First Name" and "Last Name" fields together?
- 6How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 7How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 8How do I type symbols?
- 9I can no longer print from my computer, even though I was able to print previously.
- 10What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 11How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 12When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 13How do I print multiple lines and how many lines can I print?
- 14My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 15How to use a 9/64" (3.5 mm) wide tape
- 16Printing is not possible. (USB connection)
- 17Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 18How to open the Devices and Printers window
- 19Can I directly operate my printer from a self-developed application software and print a label?
- 20The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 21The top and base layers of the laminated tape are misaligned.
- 22How to identify your Operating System (OS) for Windows or Mac
- 23When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 24Why does my machine display "4LINE LIMIT!" or "5LINE LIMIT!" when I press the Return key?
- 25Dots " : " are printed before the text. Why?
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 28What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 29I connected multiple printers of the same model to one computer but can only print from one of them.
- 30I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 31How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 32How do I print the inserted image maintaining its original size?
- 33How to use the Sequential Numbering function
- 34I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 35Can my printer use TZ/TZe tapes?
- 36The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 37How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 39How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 40Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 41The tape got jammed or stuck in the printer.
- 42"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 43Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 44I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 45The fabric tape became detached after washing.
- 46Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 47Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 48I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 49The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 50How do I uninstall the printer driver?