FAQs & Troubleshooting
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350 Results
- 1Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 2Envelope creases
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5(Video) Load A4/Letter paper
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 9(Video) Load an Envelope (MP Tray)
- 10Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 11A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13Uneven density appears periodically across the page.
- 14Replace the Belt Unit
- 15I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 16The scanning speed is slow when scanning from my machine. (Windows)
- 17Cannot print after a Windows 10 update (June 2020)
- 18I cannot print on a wireless (Wi-Fi) network (Windows)
- 19I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 20Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 21How to identify your Operating System (OS).
- 22Carry out calibration to improve the color density
- 23Reset the Network Settings to the Factory Settings
- 24(Video) Connect telephone line and power cords
- 25Paper is Jammed in the Paper Tray
- 26Replace the Toner Cartridge
- 27(Video) Update the Driver or Firmware for your Brother machine
- 28Install the Tower Tray Unit.
- 29Setup a Brother machine on a wireless (Wi-Fi) network.
- 30Printing/ Scanning with a mobile device
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32WT Box End Soon
- 33Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 34Scan to Email Attachment
- 35I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 36I cannot connect my machine to a Windows 11 computer via USB.
- 37Add your Brother machine with AirPrint (macOS)
- 38What driver package format is supported by my Linux distribution?
- 39When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 40Where can I download Brother iPrint&Scan application for Mac?
- 41Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 42Create a Certificate Signing Request (CSR)
- 43Scan to Email Attachment Using ControlCenter2 (Mac)
- 44Easy Scan to E-mail
- 45Send or Receive an Email Securely Using SSL/TLS
- 46Export the Certificate and Private Key
- 47Load Paper in the Multi‑purpose Tray (MP Tray)
- 48(Video) Unpack your Brother machine
- 49Send Scanned Data to an Email Server
- 50Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.