FAQs & Troubleshooting
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147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1Ghosting images
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Paper is Jammed in the Back of the Machine
- 4(Video) Paper is Jammed inside the Machine
- 5Toner specks
- 6Install the Brother Mobile Connect application (for mobile device)
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8What is the default password for my BRAdmin or Web Based Management?
- 9(Video) Paper is Jammed in the 2-sided Tray
- 10(Video) Paper is Jammed in the Paper Tray
- 11Can I use non-Brother or third party supplies with the Brother machine?
- 12Use Universal Print (Windows)
- 13(Video) Set up your Brother machine
- 14(Video) Paper is Jammed in the MP tray
- 15Add your Brother machine with AirPrint (macOS)
- 16Set Telephone Line Compatibility for Interference and VoIP Systems
- 17(Video) Remove Small Scraps of Paper Jammed in the ADF
- 18(Video) Document is Jammed in the Top of the ADF Unit
- 19Delete print jobs from the print queue.
- 20Drum End Soon
- 21Wrong Toner or Wrong Toner Cartridge
- 22How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 23(Video) Document is Jammed under the Document Cover
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25Discover the MAC address of the Brother network card
- 26Change the printer driver settings (Windows)
- 272-sided Disable or 2-sided Disabled
- 28No Toner
- 29Cannot Detect
- 30Toner Low or Prepare New Toner Cartridge
- 31Poor fixing
- 32In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 33Document Jam
- 34Out of Memory
- 35Black lines down the page
- 36The scanning speed is slow when scanning from my machine. (Windows)
- 37I cannot connect my machine to a Windows 11 computer via USB.
- 38I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 39I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 40I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 41The driver installation finished successfully but I cannot print. (Linux)
- 42Important points for specifying the scan area (Linux)
- 43How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 44I cannot print using my Brother machine on a wired network (Windows/macOS)
- 45After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 46Enable the Brother machine's network interface.
- 47Cannot Print ##
- 48Where can I find my Brother machine's serial number?
- 49What is the recommended paper?
- 50I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)