FAQs & Troubleshooting
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343 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5Paper is Jammed in the 2-sided Tray
- 6Replace Drum
- 7(Video) Load A4/Letter paper
- 8Curled or wavy
- 9When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11Image skewed
- 12Smudges on printed pages (Poor fixing)
- 13Dial Restriction for Fax sending.
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Update the Driver or Firmware for your Brother machine
- 17Print on Both Sides of the Paper (Macintosh)
- 18Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 19The printer status is Offline or Paused.
- 20Use voice mail on the same line as my Brother machine.
- 21Paper is Jammed in the Back of the Machine
- 22What is the default password for my Brother machine?
- 23Change Memory Receive Options
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 26Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 27Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28Set up my Brother machine to forward the received faxes to another location.
- 29I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 30Turn Off Memory Receive
- 31(Video) Set up your Brother machine
- 32A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 33What is Brother iPrint&Scan?
- 34Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 35The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 36Select Receive mode.
- 37Change the printer driver settings (Windows/macOS)
- 38Drum !
- 39Black toner marks across the page
- 40White lines across the page
- 41Print the Network Configuration Report
- 42My printer takes a long time to start printing when using Airprint. (iOS 16)
- 43I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 44I cannot print using my Brother machine on a wireless network (Mac)
- 45Forward Incoming Faxes to Another Machine
- 46Load Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper in the Paper Tray
- 47The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 48Printing/ Scanning with a mobile device
- 492-sided Disable or 2-sided Disabled
- 50Adjust the Machine's Volume