FAQs & Troubleshooting
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264 Results
- 1Replace Drum
- 2(Video) Replace Toner
- 3My Brother machine could not be found over the network when I installed drivers on my PC.
- 4The printer status is Offline or Paused.
- 5Add your Brother machine with AirPrint (macOS)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7What is Brother iPrint&Scan?
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10Can I print from or scan to Android™ Smartphone?
- 11Jam Inside (With Video Instructions)
- 12Reset the Network Settings to the Factory Settings
- 13I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14How to identify your Operating System (OS).
- 15Where can I download Brother iPrint&Scan application for Mac?
- 16"Offline" appears on the Status Monitor.
- 17What is the BRAdmin Professional software used for?
- 18(Video) Connect telephone line and power cords
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 22Toner Low or Prepare New Toner Cartridge
- 23Drum !
- 24Jam Tray (With Video Instructions)
- 25Can I use non-Brother or third party supplies with the Brother machine?
- 26Print the Network Configuration Report
- 27Set up your Brother machine on a wireless network.
- 28I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 29(Video) Load paper (Legal)
- 30Uninstall the Brother Software and Drivers (Windows)
- 31I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34Enable the Brother machine's network interface.
- 35(Video) Load A4/Letter paper
- 36Delete print jobs from the print queue.
- 37Printing/ Scanning with a mobile device
- 38I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 39Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 40Out of Memory
- 41Drum End Soon
- 42Black toner marks across the page
- 43Gray background
- 44Faint
- 45Ghost
- 46Can I print from and scan to iPhone, iPod touch and iPad?
- 47I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 48(Video) Update the Driver or Firmware for your Brother machine
- 49When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 50Scan from the Brother iPrint&Scan application using Windows Phone.