FAQs & Troubleshooting
![]() |
Popular |
310 Results
- 1Replace Drum
- 2Replace Toner
- 3Print on both sides of the paper (2-sided/duplex Printing).
- 42-sided (duplex) scan
- 5Replace Belt
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7Adjust color settings by using the custom setting in the printer driver
- 8Load paper in the paper tray
- 9Replace Fuser
- 10The color of your printouts is not what you expected
- 11How to identify your Operating System (OS).
- 12Configure and use the Scan to Network feature (For Windows)
- 13Configure and use the Scan to FTP feature
- 14Replace WT (waste toner) Box
- 15Jam Rear
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19"Offline" appears on the Status Monitor.
- 20Smudges on printed pages (Poor fixing)
- 21What is the recommended paper?
- 22Print the Network Configuration Report
- 23Set up your Brother machine on a wireless network.
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25Manual Feed
- 26The printer status is Offline or Paused.
- 27Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 28I cannot print using my Brother machine on a wireless network (Windows)
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30Configure and use the Scan to E-mail Server feature.
- 31Printing/ Scanning with a mobile device
- 32What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 33I am experiencing issues sending a fax.
- 34Easy Scan to E-mail
- 35Enable the Brother machine's network interface.
- 36Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 37Can I print from or scan to Android™ Smartphone?
- 38Carry out calibration to improve the color density
- 39Uneven density appears periodically across the page
- 40Drum Error (Drum!)
- 41Clean the LED head
- 42I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 43The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 44Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 45Can I print from and scan to iPhone, iPod touch and iPad?
- 46My Brother machine has no power.
- 47Out of Memory
- 48Why doesn't the machine answer when receiving a call?
- 49Reset the network settings to the factory default.
- 50What driver package format is supported by my Linux distribution?