FAQs & Troubleshooting
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353 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 3I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
- 4Scan and save a document in PDF format (Scan to File)
- 5I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 6What is Brother iPrint&Scan?
- 7Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 8I cannot send a fax using PC-FAX (Windows 10)
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10Configure a cover page for PC-FAX.
- 11How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 12How do I make my copied images lighter or darker?
- 13Ghost
- 14All black
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19The printer status is Offline or Paused.
- 20How to load numbered checks or forms in the paper tray?
- 21Line across the page
- 22Hollow print
- 23Black lines down the page
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 26Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 27I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 28Locate files scanned with ControlCenter2 (For Macintosh)
- 29Discover the MAC address of the Brother network card
- 30Can I print from or scan to Android™ Smartphone?
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 33Why is the error message "Scan Unable XX" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
- 34I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 35Store numbers on my Brother machine for easy dialing.
- 36What is a "Generic PCL Driver"?
- 37How do I clear the message "Jam Duplex" from the LCD?
- 38How do I clear paper jams inside the machine?
- 39Wrinkles or creases
- 40Replace the drum unit.
- 41How do I install the Optional Tray Unit?
- 42Large characters are printed incorrectly. (Linux)
- 43Pre-Required Procedures (Linux)
- 44I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 45Protect your Brother machine against unauthorised access over the network
- 46Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 47Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 49I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 50The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)