FAQs & Troubleshooting
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205 Results
- 1How do I install the software from the CD-ROM? (for Windows)
- 2The paper settings specified from the server computer are not reflected on the client computer.
- 3The Status LED lamp on the printer is flashing in red.
- 4What is the compatible barcode protocol? (iPrint&Label)
- 5I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7What Android™ mobile application can I use?
- 8I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9Where can I find my Brother printer's serial number?
- 10How to open the Devices and Printers window
- 11Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 12How can I install the printer driver only? (for Windows)
- 13While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?
- 14The power button does not light up.
- 15How do I install/change the label roll?
- 16How do I transfer label or slip templates?
- 17A data transmission error appears on the computer when trying to print a label.
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19What iOS mobile application can I use?
- 20Poor print quality when printing on narrow labels. (iPrint&Label)
- 21I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23How do I reset network setting?
- 24What is the default User ID and Password for BRAdmin Light or Professional?
- 25My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 26How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 27Printing is not possible. (USB connection)
- 28I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 29How to identify your Operating System (OS) for Windows or Mac
- 30I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 31How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 32How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 33When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 34What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 35How do I transfer label templates with P-touch Transfer Express?
- 36How to delete the registry information and files related to the printer driver
- 37How do I install the software from the CD-ROM? (for Mac)
- 38Why is the Status LED on the machine ORANGE?
- 39When I print a long label or many labels continuously, printing suddenly stops.
- 40(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 41I connected multiple printers of the same model to one computer but can only print from one of them.
- 42I am getting the message Error 1603: Fatal Error During Installation. What should I do?
- 43(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 44My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 45The printing position shifts vertically or horizontally. (Linux®)
- 46Adding a custom media size for continuous tape / roll (Linux®)
- 47(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 49(Video) Small characters or thin lines are printed faintly.
- 50How can I print using Portrait? (iPrint&Label)