FAQs & Troubleshooting
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247 Results
- 1I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 2Cooling Down
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4(Video) Load A4/Letter paper
- 5The printer status is Offline or Paused.
- 6I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 7Configure the SNTP Protocol Using Web Based Management
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Manage Your Network Machine Securely Using Web Based Management
- 10Restrict changing machine settings for users.
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12(Video) Load and print an Envelope (MP Tray)
- 13Discover the MAC address of the Brother network card
- 14Replace PF Kit xx
- 15Replace Drum
- 16Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 17Change the printer driver settings (Windows/macOS)
- 18Cartridge Error
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21Adjust color settings by using the custom setting in the printer driver
- 22Replace Laser
- 23Replace the Belt Unit
- 24Replace the Waste Toner Box
- 25Paper is Jammed in the Back of the Machine
- 26Paper is Jammed in the MP tray
- 27I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 28When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 29(Video) Update the Driver or Firmware for your Brother machine
- 30I cannot print on a wireless (Wi-Fi) network (Windows)
- 31Install the Tower Tray Unit.
- 32What is Storage PC Print Data using Active Directory®? (Windows)
- 33Registration or Registration failed.
- 34What is the default password for my Brother machine?
- 35I cannot find some options in the Print dialog box (macOS 11 or later)
- 36Cannot print after a Windows 10 update (June 2020)
- 37Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 38Turn On Setting Lock
- 39Set Auto Power Off Mode
- 40The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 41My Brother machine could not be found over the network when I installed drivers on my computer.
- 42(Video) Set up your Brother machine
- 43(Video) Unpack your Brother machine
- 44I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 45Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 46The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 47I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 48Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 49Tray 2 Error / Tray 3 Error / Tray 4 Error
- 50Print both sides of paper or a booklet automatically