FAQs & Troubleshooting
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220 Results
- 1Replace the Drum Unit
- 2Set up your Brother machine on a wireless network.
- 3(Video) Replace the Toner Cartridge
- 4Toner Low
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Replace the Waste Toner Box
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Reset the Drum Counter
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11No Toner
- 12I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14Factory Reset
- 15Replace the Belt Unit
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17Machine Reset
- 18How to identify your Operating System (OS).
- 19Paper is Jammed in the Manual Feed Slot
- 20Adjust color settings by using the custom setting in the printer driver
- 21Wireless setup is requesting a WPS PIN to complete the setup
- 22Import a Certificate and Private Key
- 23Drum !
- 24Add your Brother machine with AirPrint (macOS)
- 25Check the remaining ink or toner level (Linux)
- 26Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 27(Video) Unpack your Brother machine
- 28What is Brother iPrint&Scan?
- 29Load and Print Paper in the Manual Feed Slot
- 30I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 31The color of your printouts is not what you expected
- 32Secure Print (Mac)
- 33Secure Print (Windows®)
- 34Out of Memory / Print Data Full
- 35Paper is Jammed Inside the Machine
- 36What is the recommended paper?
- 37Replace Fuser
- 38Cannot print after a Windows 10 update (June 2020)
- 39Load and Print on Labels in the Manual Feed Slot
- 40Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 41Calibrate Color Output
- 42Size mismatch
- 43The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 44Paper is Jammed in the Back of the Machine
- 45Clean the Machine
- 46Load and Print on Envelopes in the Manual Feed Slot
- 47(Video) Update the Driver or Firmware for your Brother machine
- 48I cannot print using my Brother machine on a wireless network (Mac)
- 49Manage Your Network Machine Securely Using Web Based Management
- 50The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).