FAQs & Troubleshooting
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186 Results
- 1The printer status is Offline or Paused.
- 2Printer does not recognize the HDD/Compact Flash.
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4Can I buy any MICR toner?
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9Delete print jobs from the print queue.
- 10The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 11What is a "Generic PCL Driver"?
- 12Printouts have wrinkles or creases.
- 13Can I print from DOS applications?
- 14What can happen if the wrong paper is used in your machine.
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16What is a total paper input capacity of the HL-7000 series printers?
- 17How to identify your Operating System (OS).
- 18How to setup the Printer RAMDISK.
- 19What is a Print Server?
- 20Printouts have a curl or wave.
- 21Can I print using the IPP protocol on Windows XP?
- 22When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 23LOAD LETTER is displayed on the printer LCD. What does it mean?
- 24I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 25Install the built-in drivers (For Windows 8 and Windows 10)
- 26Change the printer driver settings (Windows/macOS)
- 27What is 'Secure Printing' and how do I use it? (for Windows users)
- 28The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 29When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 30I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 31The machine does not print anything.
- 32What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 33My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 34All print jobs are aborted and nothing is printed. (Linux)
- 35I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 36Open the Control Panel (For Windows)
- 37Discover the MAC address of the Brother network card
- 38"DX" is displayed on the LCD, but what does it mean?
- 39I see the message "SIZE ERROR XXX" on the printer LCD. What does it mean?
- 40Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 41What is APIPA?
- 42What is the best printer driver to use-the PCL or BR-Script driver?
- 43The image is ghosted.
- 44What driver package format is supported by my Linux distribution?
- 45Cannot print after a Windows 10 update (June 2020)
- 46I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 47When printing with monochrome laser printer, the print position shifts. (Linux)
- 48Verify the Brother machine connected to the Wired Network (For Windows)
- 49Can I print from or scan to Android™ Smartphone?
- 50I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)