FAQs & Troubleshooting
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159 Results
- 1Cover is Open
- 2What do the LED indications mean?
- 3Jam Tray 1 or Jam Tray 2
- 4Jam MP Tray
- 5Print Unable or Print Unable XX
- 6Jam Rear
- 7Jam Inside
- 8Replace Fuser
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10Adjust the Brother machine's Sleep Time setting
- 11Page skewed
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13No Paper
- 14Manual Feed
- 15Wrinkles or creases
- 16Can I print from DOS applications?
- 17Replace Drum
- 18Replace Toner
- 19I cannot print from my computer via USB.
- 20I am unable to print from a client PC to a printer on a print server. (Linux)
- 21I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23Can I print on transparencies e.g. for overhead projectors?
- 24Can I use AirPrint with my Brother machine?
- 25I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 26Change the printer driver settings (Windows/macOS)
- 27The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 28No Toner
- 29The printer status is Offline or Paused.
- 30Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 31Is my Brother machine compatible with Windows Vista?
- 32In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 33Drum Error (Drum!)
- 34Print a list of the internal fonts.
- 35Out of Memory
- 36Drum End Soon
- 37Curled or wavy
- 38Service Call
- 39What can happen if the wrong paper is used in your machine.
- 40Printable area
- 41What is the recommended paper?
- 42Print on labels and envelopes from the MP tray.
- 43Clear paper jams.
- 44My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46What is the difference between the toner cartridge and the drum unit?
- 47Replace PF Kit xx
- 48Replace Laser
- 49Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 50When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.