FAQs & Troubleshooting
![]() |
Popular |
172 Results
- 1How do I print on transparencies?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4Print on both sides of the paper.
- 5What can happen if the wrong paper is used in your machine.
- 6What is the printable area per page?
- 7What is a "Generic PCL Driver"?
- 8The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 9I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 10I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 11The paper is skewed when it's printed.
- 12Using the PING command to troubleshoot problems.
- 13What kind of paper can I use?
- 14How do I factory reset the print server?
- 15How do I install the Optional Tray Unit? - For USA and Canada
- 16How do I install additional memory?
- 17I cannot print from my computer via network. (For Windows)
- 18What driver package format is supported by my Linux distribution?
- 19Delete print jobs from the print queue.
- 20Install the built-in drivers (For Windows 8 and Windows 10)
- 21How to identify your Operating System (OS).
- 22I cannot print from my computer via USB.
- 23Change the printer driver settings (Windows/macOS)
- 24Does NC-2200w work with Windows Vista?
- 25What is Status Monitor and how can I turn it on?
- 26I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 27What kind of memory can I use?
- 28Can I use non-Brother or third party supplies with the Brother machine?
- 29Replace the drum unit.
- 30Can I print using the IPP protocol on Windows XP?
- 31What is the BRAdmin Professional software used for?
- 32Print command (LPR) (Linux)
- 33All print jobs are aborted and nothing is printed. (Linux)
- 34Uninstall printer drivers (Linux)
- 35How do I check the driver version in Windows® (PCL Printer Driver)?
- 36Why is the Toner light (led) flashing?
- 37How do I print a Test page?
- 38Large characters are printed incorrectly. (Linux)
- 39I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 40What is the difference between the toner cartridge and the drum unit?
- 41Can I print from and scan to iPhone, iPod touch and iPad?
- 42I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 43When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 44The printer prints unexpectedly or it prints garbage.
- 45Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 46Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 47I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 48The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 49What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 50How do I change the print server password?