FAQs & Troubleshooting
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198 Results
- 1What is Brother iPrint&Scan?
- 2My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 3The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 5Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 8Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 9What kind of paper can I use?
- 10What driver package format is supported by my Linux distribution?
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 13The paper is skewed when it's printed.
- 14I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 15"JAM DUPLEX" error appears on the LCD. What should I do?
- 16"JAM INSIDE" error appears on the LCD. What should I do?
- 17"JAM MP TRAY" error appears on the LCD. What should I do?
- 18What can happen if the wrong paper is used in your machine.
- 19What is the recommended paper?
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21Adjust color settings by using the custom setting in the printer driver
- 22The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 23The error message "Print Unable 72" appears on the LCD. What should I do?
- 24When I print directly from the USB flash drive only an error page prints. What can I do?
- 25The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 26Can I print on transparencies e.g. for overhead projectors?
- 27Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 30Can I use AirPrint with my Brother machine?
- 31Change the printer driver settings (Windows/macOS)
- 32I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 33I cannot print over a network using the XML Paper Specification Printer Driver.
- 34When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?
- 35Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 36How do I replace the Waste toner box?
- 37How do I install the Optional Tray Unit?
- 38Replace the toner cartridge
- 39How do I print data directly from the USB flash memory drive?
- 40The printer cannot print full pages of a document. An error message "Out of Memory" appears.
- 41Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 42Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 43I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 44Delete print jobs from the print queue.
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 47Can I print from and scan to iPhone, iPod touch and iPad?
- 48I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 49What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 50Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)