FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to Embroider on Clothes. [Video instructions]
- 3How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 4How to set up the cap frame driver. [Video instructions]
- 5How to configure administrator lock
- 6Loops appear on the surface of the fabric when embroidering.
- 7Maintenance (Cleaning the bobbin case) [ Video ]
- 8How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 9How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 10Although the thread is not broken, a broken thread error occurs and the machine stops.
- 11"This pattern cannot combine." message appears on the LCD. What does it mean?
- 12How to Embroider on Bag. [Video instructions]
- 13How to Embroider on Pet Collar. [Video instructions]
- 14How to Embroider on Cap. [Video instructions]
- 15How to Embroider on Shoes. [Video instructions]
- 16How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 17How to unsubscribe from Artspira
- 18M4210001 appears on the Artspira app screen.
- 19M2513631 appears on the Artspira app screen.
- 20How do I use the embroidery crosshair positioning laser function to align the embroidering position?
- 21Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 22Maintenance (Oiling the machine)
- 23Maintenance (Cleaning the thread paths of the upper threads)
- 24"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 25How do I thread the machine? (Threading the upper thread)
- 26How do I install a bobbin into the machine?
- 27Data cannot be saved to the machine
- 28The pattern transferred from the Artspira app does not appear on the screen of the machine
- 29List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 30M5622201 appears on the Artspira app screen.
- 31M4341001 appears on the Artspira app screen.
- 32How to specify/change key display optimization
- 33"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 34Introducing Brother My Stitch Monitor application
- 35The App shows the message "Settings screen".
- 36The App shows the message "No Supported Machines Found".
- 37How to find the security information (SSID and network key) for your home network
- 38"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 39There are needle cuts or holes in the garment.
- 40"This file cannot be used." message appears on the LCD. What does it mean?
- 41How do I embroider on small pieces of fabric ?
- 42How do I adjust the tension of the upper thread ?
- 43How do I adjust the tension of the bobbin thread ?
- 44Maintenance (Cleaning the bobbin case)
- 45When thread got tangled
- 46"USB media error" message appears on the LCD. What does it mean?
- 47E92001 appears on the Artspira app screen.
- 48M5612301 appears on the Artspira app screen.
- 49How to link accounts
- 50How to change the displayed language