FAQs & Troubleshooting
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168 Results
- 1How to use the Multi-purpose Screwdriver.
- 2How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 3How do I insert the bobbin case in the machine?
- 4Combination of fabric, thread and needle
- 5Why does the lower thread keep breaking?
- 6How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 7How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 8How to use the Gathering Foot. (Optional accessory : SA120 / F012N) [Video instructions]
- 9The machine stops and displays error message "Fabric edge is not recognized at this point" while edge sewing though the stitching is not reaching near the edge of the fabric.
- 10How to clean the bobbin case(pink marking or no marking) when using a prewound bobbin.
- 11When thread got tangled.
- 12Sewing is started even though the presser foot is raised.
- 13How do I create a space between characters?
- 14How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 15How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]
- 16How to use the Non Stick Foot. (Optional accessory : SA114 / F007N, SA122 / F008N) [Video instructions]
- 17How to use the Blind Stitch Foot. (Optional accessory : SA133 / F017N, SA134 / F018N) [Video instructions]
- 18It is difficult to pass the thread through the needle bar thread guide(hook).
- 19When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
- 20How do I remove the presser foot holder?
- 21What kinds of thread should I use as bobbin threads when I do embroidery?
- 22When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 23The machine does not make stitches
- 24How to use the Bi-level Foot. (Optional accessory : SA103/F081, SA104/F082) [Video instructions]
- 25How to use the Binding Foot. (Optional accessory : SA109 / F014N) [Video instructions]
- 26How to use the Ruffler Foot. (Optional accessory : SA143 / F051) [Video instructions]
- 27How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 28How to use the Open Toe Foot. (Optional accessory : SA186 / F060, SA146 / F026N, SA147 / F027N) [Video instructions]
- 29How to use the Stitch in the Ditch Foot. (Optional accessory : SA191 / F065) [Video instructions]
- 30How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 31When setting fabric for edge sewing, the fabric edge indicator line does not appear on the LCD screen / the Fabric edge indicator line doesn't align with the edge of the fabric / the "Distance from edge of fabric" indication doesn't stabilize.
- 32The stitch patterns cannot be selected.
- 33How do I use a prewound bobbin?
- 34How do I adjust an alternate bobbin case(with pink marking or no marking) using an embroidery pattern?
- 35Which pattern can be used in the Edge Sewing function?
- 36The "Pivot" key can not be selected.
- 37The bobbin thread cannot be pulled up.
- 38How to use the Concealed Zipper Foot. (Optional accessory : SA102/F080) [Video instructions]
- 39How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 40How to use the Couching foot. (Optional accessory : SA199 / F072, SA199V / F073) [Video instructions]
- 41"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 42How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 43How to use the Edge Joining Foot. (Optional accessory : SA184 / F056) [Video instructions]
- 44Though touching "OK" on "Attach vertical stitch alignment foot and edge sewing sheet" window, the same window still appears.
- 45"Cannot embroider since the embroidery unit is not attached. Turn off the machine, and then attach the embroidery unit." message appears on the LCD. What does it mean?
- 46"Select a pattern." message appears on the LCD. What does it mean?
- 47How do I clean the race?
- 48Why does the needle keep breaking?
- 49For better results when sewing stretch fabrics
- 50"Make sure embroidery frame is moved as far back as possible. LOCK DOWN THE FRAME-SECURING LEVER." message appears on the LCD. What does it mean?