FAQs & Troubleshooting
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79 Results
- 1How do I adjust the tape margin?
- 2While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 3The top and base layers of the laminated tape are misaligned.
- 4How do I print vertically?
- 5How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 6Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 7Can my printer use TZ/TZe tapes?
- 8How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 9The tape got jammed or stuck in the printer.
- 10The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 11The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 12How to open the Devices and Printers window
- 13How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 14How do I uninstall the printer driver?
- 15Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 16My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 17The display of the P-touch is in French, not in English. How can I change the language?
- 18How to use a 9/64" (3.5 mm) wide tape
- 19Printing is not possible. (USB connection)
- 20The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 21How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 22Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 23The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 24How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 25How to identify your Operating System (OS) for Windows or Mac
- 26How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 27How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 28When I try to use the database function, an application error occurs.
- 29Where can I find my Brother printer's serial number?
- 30How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 31Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 32When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 33How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 34How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 35How do I create name badges by joining "First Name" and "Last Name" fields together?
- 36The message "The cassette is incorrect." is displayed.
- 37I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 38"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 39I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 40Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 41I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 42The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 43How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 44How do I print vertical text? (P-touch Editor 5.x for Windows)
- 45How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46What is the difference between the Auto Format command and the Apply Layout Style command?
- 47When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 48The driver downloaded from the website cannot be installed.
- 49How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 50Printing is not possible. (P-touch Editor 5.0 for Mac)