FAQs & Troubleshooting
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- 1(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 2How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 3How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 7How do I uninstall the printer driver?
- 8P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9What is the E/EL switch on the back of the P-touch labeler for?
- 10How to identify your Operating System (OS) for Windows or Mac
- 11Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 14Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 15I cannot start P-touch Editor Lite. [Found New Hardware Wizard] appears when connecting the P-touch labeler.
- 16How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 17The tape got jammed or stuck in the printer.
- 18Share your printer in Windows 7 in a network-shared environment.
- 19Can I directly operate my printer from a self-developed application software and print a label?
- 20Power Supply (PT-1230PC)
- 21The driver downloaded from the website cannot be installed.
- 22The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 23(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 24During installation, the Next button cannot be selected, or the status bar never finishes.
- 25How to open the Devices and Printers window
- 26"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 27I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 28The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 29How to delete the registry information and files related to the printer driver
- 30How do I create a mixed 1-row / 2-row label containing a symbol? (P-touch Editor Lite)
- 31My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 32I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 33How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 34My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 35I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 36Can my printer use TZ/TZe tapes?
- 37The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 38(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 40The top and base layers of the laminated tape are misaligned.
- 41How do I print vertical text? (P-touch Editor 5.x for Windows)
- 42How do I change the setting of "mm" and "inches"? (P-touch Editor Lite)
- 43The LED is flashing. What should I do?
- 44How do I install a tape cassette?
- 45How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 47When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 48How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 49The printed label contains blank horizontal lines.
- 50I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.