FAQs & Troubleshooting
Latest |
190 Results
- 15106/26/2007Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 15202/07/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 15312/08/2006I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 15410/03/2006I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 15508/24/2006How can I clear the "PAPER JAM" error message?
- 15608/24/2006How do I program the date and time?
- 15708/24/2006I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 15808/24/2006Why are my sent faxes always received with a black vertical line down the page?
- 15908/24/2006Can I confirm that the FAX was sent correctly?
- 16008/24/2006Can I reduce the size of a received fax on this machine?
- 16108/24/2006I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
- 16208/24/2006How can I configure Windows® XP to send faxes?
- 16308/24/2006I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 16408/24/2006I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
- 16508/24/2006I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 16608/22/2006I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 16708/22/2006When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why?
- 16808/18/2006How do I clear the message "MFC is Busy" or "Connect Failure"?
- 16908/18/2006When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 17005/23/2006I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 17105/12/2006When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 17204/27/2006I'm using Macintosh®. What are the settings in the Scanner window used for?
- 17304/25/2006Where is the full User's Guide? I can't find enough information in the paper manual.
- 17404/03/2006When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 17504/03/2006I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 17604/03/2006When trying to print from Mac OS® X the print queue is stopped.
- 17703/30/2006When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 17803/16/2006The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 17903/16/2006The machine does not print anything.
- 18002/28/2006The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 18102/28/2006The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 18202/15/2006When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 18302/08/2006How do I uninstall MFL Pro Suite for Windows® 98 users?
- 18402/08/2006How do I uninstall MFL Pro Suite for Windows® 2000 users?
- 18502/08/2006How do I uninstall MFL Pro Suite for Windows® Me users?
- 18602/08/2006How do I uninstall MFL Pro Suite for Windows® XP users?
- 18701/10/2006What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 18811/08/2005Vertical streaks appear in my copies.
- 18910/27/2005My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 19009/12/2005Where can I find the serial number for my unit?