FAQs & Troubleshooting
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290 Results
- 151When I scan a document using ControlCenter, the scanned file size is too big.
- 152How do I know which side up my photo paper should be in the tray?
- 153I am sharing my Brother machine. I can print but cannot scan.
- 154The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 155I can print but cannot scan via network. (For Mac)
- 156I can print but cannot scan via network. (For Windows)
- 157My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 158I can receive a fax, but cannot receive a telephone call.
- 159Windows 7 Support Information
- 160Is my Brother machine compatible with third party print servers?
- 161How do I clear Machine Error 46?
- 162I'm having difficulty reading the information displayed on my Brother machine's LCD.
- 163Scan and save a document in PDF format (Scan to File)
- 164Why doesn't my Brother machine have a dial tone?
- 165Verify if the Brother machine has a dial tone
- 166I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 167I cannot scan via USB. (Mac OS X)
- 168When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 169Scan multiple pages into one file instead of each scan being saved as a separate file.
- 170How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 171Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 172I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 173How do I receive faxes when the Brother machine is in Manual Mode?
- 174Can I print a report that will show all of my Speed Dial and Group numbers?
- 175When I print photos, the color quality is not good.
- 176When I scan a document to a PDF file using ContorlCenter3, the file size of the PDF is too big. How can I reduce the file size?
- 177I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 178I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 179How do I clear the message "No Paper Fed" from the display?
- 180Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
- 181I cannot pull the paper tray out of my machine. What can I do?
- 182I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 183Can I print using only the black ink cartridge when the Color cartridges have run out?
- 184I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 185How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 186I updated the Web BRAdmin and cannot enable the logging function.
- 187I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 188I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 189When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 190How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 191I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 192How do I set a password on my Brother network card?
- 193I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 194When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 195I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 196Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 197"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 198I cannot feed the paper from the Photo Paper Tray.
- 199What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 200How do I start ControlCenter3?