FAQs & Troubleshooting
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188 Results
- 15110/16/2019The driver installation finished successfully but I cannot print. (Linux®)
- 15210/16/2019All print jobs have been cancelled and nothing can be printed. (Linux®)
- 15310/16/2019I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 15410/16/2019I cannot print from RedHat or CentOS. (Linux®)
- 15510/16/2019PostScript data cannot be printed or is printed in the text format. (Linux®)
- 15610/16/2019Large characters are printed incorrectly. (Linux®)
- 15710/16/2019Installing the LPR driver and CUPS wrapper driver (Linux®)
- 15810/16/2019Disable or reconfigure SELinux. (Linux®)
- 15910/16/2019Creating a label with GIMP (Linux®)
- 16010/16/2019The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 16110/07/2019When I try to print multiple pages via Bluetooth® from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 16210/04/2019When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 16309/27/2019What methods can I use to configure wireless settings?
- 16403/29/2019How to replace the coin cell battery
- 16503/20/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 16603/13/2019Using P-touch Template Settings
- 16703/13/2019How do I connect the printer to my computer using a USB cable?
- 16803/13/2019Use Remote Update to download files to your printer from an FTP server
- 16903/13/2019Use Remote Update to download files to your printer from a USB flash drive
- 17003/13/2019The barcode on a printed PDF file cannot be read.
- 17103/13/2019When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
- 17203/13/2019How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 17303/12/2019How to share your printer in Windows 7 in a network-shared environment.
- 17403/12/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 17503/01/2019The printer does not enter the sleep mode when it is connected via a wireless LAN.
- 17603/01/2019How do I connect the printer to my mobile device via Bluetooth®?
- 17703/01/2019How do I connect the printer to my mobile device via Wi-Fi®?
- 17803/01/2019How do I transfer label templates with P-touch Transfer Express?
- 17903/01/2019How do I reset network setting?
- 18002/13/2019The Printer Setting Tool does not start.
- 18101/22/2019When I print a long label or many labels continuously, printing suddenly stops.
- 18201/18/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 18301/11/2019My printer has suddenly stopped printing.
- 18412/26/2018I cannot print from GIMP on Linux.
- 18501/11/2018The printing has poor quality, white lines, or streaks.
- 18606/26/2017The power button does not light up.
- 18705/15/2017I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 18801/06/2015Error messages do not appear when using the USB connection of my printer.