FAQs & Troubleshooting
Latest |
262 Results
- 15103/25/2016Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 15203/25/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 15303/25/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 15403/25/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 15503/25/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 15603/25/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 15703/25/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 15803/25/2016What is the difference between the toner cartridge and the drum unit?
- 15903/25/2016Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16003/25/2016Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 16103/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 16203/25/2016Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 16303/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 16403/25/2016What is the Network Shared printing?
- 16503/25/2016Scan Unable xx
- 16603/25/2016Discover the MAC address of the Brother network card
- 16703/25/2016Can I print from or scan to Android™ Smartphone?
- 16803/25/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 16903/24/2016When I scan a document using ControlCenter, the scanned file size is too big.
- 17003/24/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 17103/24/2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 17203/24/2016I cannot scan via USB. (Mac OS X)
- 17303/24/2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 17403/24/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 17503/24/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 17603/24/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 17703/24/2016Scan a document in Mac OS X 10.7.
- 17803/24/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 17903/23/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 18003/23/2016What can happen if the wrong paper is used in your machine.
- 18103/23/2016What is the BRAdmin Professional software used for?
- 18211/18/2015On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 18307/27/2015I cannot view the HTML format manual (web manual).
- 18406/30/2015Colored lines across the page
- 18506/22/2015Cartridge Error
- 18606/22/2015The color of your printouts is not what you expected
- 18706/22/2015Clean the scanner to improve the copy or fax quality
- 18806/22/2015Curled or wavy
- 18906/22/2015Envelope creases
- 19006/22/2015White streaks or bands down the page
- 19112/15/2014Colored streaks or bands down the page
- 19211/27/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 19309/19/2014No Tray
- 19409/19/2014Print Unable XX
- 19509/19/2014Carry out calibration to improve the color density
- 19609/19/2014Scan a document in Mac OS X 10.6.
- 19709/19/2014Replace Fuser
- 19809/16/2014Registration or Registration failed.
- 19909/16/2014Colored spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals
- 20005/01/2014Replace PF Kit xx