FAQs & Troubleshooting
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343 Results
- 10105/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10204/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10304/13/2022Uninstall the Brother Software and Drivers (Windows)
- 10404/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 10504/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 10604/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 10704/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 10804/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 10903/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 11003/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 11103/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 11201/31/2022Print a Fax Journal
- 11301/31/2022Print a Transmission Verification Report
- 11401/31/2022Change the Remote Codes
- 11501/31/2022Dial Access Codes and Credit Card Numbers
- 11601/31/2022Pick up a Voice Call in Fax/Tel Receive Mode
- 11701/31/2022Receive a Fax at the End of a Telephone Conversation
- 11801/31/2022Set a Remote Access Code
- 11901/31/2022Set the Fax Receive Stamp
- 12001/31/2022Add a Cover Page to Your Fax
- 12101/31/2022Send a Fax in Real Time
- 12201/31/2022Send a Fax at the End of a Conversation
- 12301/31/2022Send a Fax Manually
- 12401/31/2022Change the Fax Forwarding Number
- 12501/31/2022Forward Faxes Remotely
- 12601/31/2022Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only)
- 12701/31/2022Set the Setting Lock Password
- 12801/31/2022Forward Incoming Faxes to Another Machine
- 12901/31/2022Remove Small Scraps of Paper Jammed in the ADF
- 13001/31/2022Document is Jammed under the Document Cover
- 13101/31/2022Document is Jammed in the Top of the ADF Unit
- 13201/31/2022Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows)
- 13301/31/2022Scan to Email Attachment
- 13401/31/2022Scan to an Editable Text File (OCR)
- 13501/31/2022Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows)
- 13601/31/2022Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows)
- 13701/31/2022Save Scanned Data to a Folder as a PDF File
- 13801/31/2022Turn Off Memory Receive
- 13901/31/2022Change Memory Receive Options
- 14001/31/2022Turn On Setting Lock
- 14101/31/2022Change the Setting Lock Password
- 14201/31/2022Load Paper in the Paper Tray
- 14301/31/2022Send an Email Securely Using SSL/TLS
- 14401/31/2022Send an Email with User Authentication
- 14501/31/2022Manage Multiple Certificates
- 14601/31/2022Step by Step Guide for Creating and Installing a Certificate
- 14701/31/2022Set Auto Power Off Mode
- 14801/31/2022Copy an ID Card
- 14901/31/2022Send a Fax at a Specified Time (Delayed Fax)
- 15001/31/2022Reduce Printing Noise