FAQs & Troubleshooting
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290 Results
- 101Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 102Combine multiple scanned documents into a single file with PaperPort™
- 103Open the Control Panel (For Windows)
- 104Wrong Ink Color
- 105Paper tray not detected/ Paper tray #2 not detected
- 106Printing/ Scanning with the Cloud
- 107The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 108Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 109Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 110After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 111Unable to Print 5X
- 112Unable to Print 3X
- 113High Temperature
- 114Select Receive mode.
- 115Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 116Send a fax
- 117The edge of glossy paper is smudged.
- 118Receive faxes on the computer for Windows (PC-FAX Receive)
- 119Configure a cover page for PC-FAX.
- 120Send a PC-FAX
- 121Unable to Print XX
- 122No Ink Cartridge
- 123I can print but cannot scan via network. (For Windows)
- 124Why doesn't my Brother machine have a dial tone?
- 125I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 126I cannot scan via USB. (Mac OS X)
- 127What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 128Cover is Open
- 129Scan a document in Windows 8 and Windows 10.
- 130Where is the USB port on the machine?
- 131Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 132Set the date and time.
- 133Confirm that a FAX I sent was received correctly.
- 134I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 135Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 136Print the Network Configuration Report
- 137I cannot install the driver when using the Driver Install Tool. (Linux)
- 138When I print images, the quality is not good (Linux)
- 139Where can I download Brother iPrint&Scan application for Mac?
- 140The downloaded driver's name is different from my machine's name. (Linux)
- 141Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 142When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 143When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 144Delete a network scanner entry. (Linux)
- 145How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 146I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 147Firewall port requirements of the Scan Key Tool (Linux)
- 148Scan a document using Brother iPrint&Scan. (macOS only)
- 149Update the Driver or Firmware for your Brother machine
- 150Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.