FAQs & Troubleshooting
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367 Results
- 101Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 102Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 103Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 104Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 105Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 106What is AirPrint?
- 107The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 108Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 109Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 110Delete numbers stored in my Brother machine's Caller ID History.
- 111Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 112Locate files scanned with ControlCenter2 (For Macintosh)
- 113I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 114I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 115Wrong Paper Size
- 116I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 117Can I transfer faxes to the PC when my machine has a mechanical problem?
- 118Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 119What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 120When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 121Can I adjust the Sleep Mode setting?
- 122What is the BRAdmin Professional software used for?
- 123My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 124I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 125I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 126Windows 10 Support Information
- 127Send a PC-FAX
- 128I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 129Create or view a XML Paper Specification document
- 130Set up a Group for Broadcasting faxes.
- 131I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 132Add your Brother machine with AirPrint (macOS)
- 133What driver package format is supported by my Linux distribution?
- 134The downloaded driver's name is different from my machine's name. (Linux)
- 135The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 136I installed scan-key-tool, but it does not work. (Linux)
- 137Send a fax using PC-FAX with LPD/LPRng (Linux)
- 138Install the built-in drivers (For Windows 8 and Windows 10)
- 139The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 140The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 141Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 142Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 143Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 144View and print received fax data from ControlCenter4 (For Windows)
- 145Unable to Scan AX
- 146Low Temperature
- 147Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 148When I scan a document using ControlCenter, the scanned file size is too big.
- 149I can print but cannot scan via network. (For Windows)
- 150Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)