FAQs & Troubleshooting
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280 Results
- 101Send a Fax Using PC-FAX (Windows®)
- 102I cannot print from my computer via USB.
- 103Document Jam
- 104Where do I find manuals for my Brother machine?
- 105Load envelopes
- 106I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 107Configure and use the Scan Key Tool (Linux)
- 108The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 109Install BRAdmin Professional 3
- 110I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 111Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 112Clean the Base Pad
- 113Load Documents in the Automatic Document Feeder (ADF)
- 114Remove Paper Scraps Jammed in the ADF
- 115Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- 116Easy Scan to E-mail
- 117Protect your Brother machine against unauthorised access over the network
- 118Delete print jobs from the print queue.
- 119Wrong Ink Color
- 120I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 121The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 122Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 123Reduce Printing Noise
- 124Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 125Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 126Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 127Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 128Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 129Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 130Unable to Print XX
- 131I cannot scan via network.
- 132Can I print directly onto DVDs or CDs?
- 133Print both sides of paper or a booklet automatically
- 134When I print photos, the color quality is not good.
- 135Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 136No Paper / No Paper Fed
- 137The ink cartridges run out very quickly. Is there any reason for that?
- 138In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 139Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 140Transfer faxes to the PC when my machine has a mechanical issue.
- 141When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 142Out of Memory
- 143Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 144Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 145What is Distinctive Ring and how do I program it?
- 146I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 147Reset the Network Settings to Factory Default
- 148I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 149I cannot connect my machine to a Windows 11 computer via USB.
- 150When I print images, the quality is not good (Linux)