FAQs & Troubleshooting
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324 Results
- 10106/25/2019What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10206/12/2019Uninstall printer drivers (Linux)
- 10303/22/2019Protect your Brother machine against unauthorised access over the network
- 10403/07/2019What is Brother iPrint&Scan?
- 10501/30/2019Print command (cupswrapper) (Linux)
- 10601/29/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 10701/29/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 10801/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 10901/29/2019Command List of brscan. (Linux)
- 11001/29/2019Uninstall the scanner driver. (Linux)
- 11101/29/2019Uninstall Scan-key-tool. (Linux)
- 11201/24/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 11301/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 11401/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 11501/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 11601/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 11701/21/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11812/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 11911/20/2018Delete the faxes stored in my Brother machine's memory.
- 12011/14/2018I am sharing my Brother machine. I can print but cannot scan.
- 12111/13/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 12207/23/2018Use the Network Connection Repair Tool (Windows)
- 12307/05/2018I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 12407/05/2018Windows 7 Support Information
- 12506/29/2018No Waste Toner
- 12606/29/2018No Belt Unit
- 12701/25/2018I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 12810/27/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 12909/08/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 13004/07/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 13103/29/2017Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 13211/24/2016Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 13308/17/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 13408/17/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 13508/17/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 13603/25/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 13703/25/2016Windows 10 Support Information
- 13803/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 13903/25/2016A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 14003/25/2016Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 14103/25/2016The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 14203/25/2016Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 14303/25/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 14403/25/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 14503/25/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 14603/25/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 14703/25/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 14803/25/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 14903/25/2016What is the difference between the toner cartridge and the drum unit?
- 15003/25/2016Can I use AirPrint with my Brother machine?