FAQs & Troubleshooting
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362 Results
- 101Print Unable or Print Unable XX
- 102Fuser Error or Self-Diagnostic
- 103When I try to feed a document from the ADF (automatic document feeder), it misfeeds or the corner of the paper bends.
- 104Set the Brother machine to prevent public access to certain features
- 105Print both sides of paper or a booklet automatically
- 106Scan multiple pages into one file instead of each scan being saved as a separate file.
- 107Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 108I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 109Out of Memory
- 110Drum End Soon
- 111Wrinkles or creases
- 112Can I use non-Brother or third party supplies with the Brother machine?
- 113I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 114When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 115I'm using Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 116I'm using Macintosh. What is the PreScan option used for?
- 117Page skewed
- 118I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 119I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 120How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 121When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 122I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 123The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 124Important points you need to confirm before configuring your Brother machine for a wireless network.
- 125Print the WLAN report
- 126Replace PF Kit xx
- 127Replace Laser
- 128When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 129I cannot scan via USB. (Mac OS X)
- 130Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 131Scan a document from a Windows Vista application
- 132White spots or black spots at 3.7 in. (94 mm) intervals
- 133Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 134Jam MP Tray
- 135Black toner marks across the page
- 136Gray background
- 137I cannot install the driver when using the Driver Install Tool. (Linux)
- 138I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 139Cannot print after a Windows 10 update (June 2020)
- 140Paper size settings are unavailable when I print from OpenOffice (Linux)
- 141The downloaded driver's name is different from my machine's name. (Linux)
- 142I installed scan-key-tool, but it does not work. (Linux)
- 143When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 144Uninstall the scanner driver. (Linux)
- 145How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 146I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 147To install the printer driver easily using a tool. (Linux)
- 148Firewall port requirements of the Scan Key Tool (Linux)
- 149I get a TS error when trying to print on a wireless network.
- 150Protect your Brother machine against unauthorised access over the network