FAQs & Troubleshooting
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144 Results
- 101The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 102The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 103I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 104How do I clear the message "MFC is Busy" or "Connect Failure"?
- 105How do I clean the Scanner to improve the copy or fax quality?
- 106How can I improve poor print quality?
- 107I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 108How can I re-install the drivers?
- 109Is there any way to view how much ink is remaining?
- 110How can I clear the "CHECK CARTRIDGE" error message?
- 111How do I replace the Ink Cartridge?
- 112What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 113Why doesn't the machine answer when receiving a call?
- 114Can I reduce the size of a received fax on this machine?
- 115When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 116How can I clear the "PLS OPEN COVER" message from my Fax/DCP/MFC's display?
- 117"NEAR INK EMPTY (COLOR)" is appearing on the LCD. What does it mean and how do I clear it from the LCD?
- 118My FAX/MFC will not Dial. Why?
- 119How do I clear the "Awaiting Redial" message?
- 120What does "MACHINE ERROR XX" mean?
- 121What does "COMM.ERROR" on the LCD display mean?
- 122What is the "Station ID" and how do I set it?
- 123I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 124I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
- 125I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 126When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 127When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 128I cannot receive a color fax. Why?
- 129Where is the full User's Guide? I can't find enough information in the paper manual.
- 130How can I configure Windows® XP to send faxes?
- 131I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 132When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 133I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
- 134I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
- 135I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 136I'm using Windows®. Print speed is too slow. What can I do?
- 137I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 138I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 139Vertical streaks appear in my copies.
- 140What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 141I'm using Macintosh. What is the PreScan option used for?
- 142Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 143Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 144When installing a media (memory) card into the media slot, the message "Card is full" appears even though the card is not full. What should I do?