FAQs & Troubleshooting
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290 Results
- 101What is the Network Shared printing?
- 102Locate files scanned with ControlCenter2 (For Macintosh)
- 103Send a fax
- 104How long will my Brother machine store received faxes in memory when it is out of paper or one of its ink cartridges needs to be replaced?
- 105I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 106How many times will my Brother machine automatically redial a number?
- 107I can print but cannot scan via network. (For Windows)
- 108How do I clear Machine Error 46?
- 109I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 110Scan multiple pages into one file instead of each scan being saved as a separate file.
- 111Can I print using only the black ink cartridge when the Color cartridges have run out?
- 112When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 113How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 114I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 115Can third party ink be used to refill the ink cartridges?
- 116I cannot use the "Modules Update" button on Web BRAdmin.
- 117In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 118I'm using Windows®. The network scanning feature was working after I installed the driver but no longer works. What can I do?
- 119Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 120When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 121What kind of Media Adapter can I use?
- 122When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 123I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 124Uninstall the drivers. (Mac OS X 10.5)
- 125Improve poor print quality.
- 126What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 127What is the "Station ID" and how do I set it?
- 128I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 129I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot. What can I do?
- 130What is the BRAdmin Professional software used for?
- 131Can I still receive faxes or calls when the machine is switched off?
- 132I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 133I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 134I cannot install the driver when using the Driver Install Tool. (Linux)
- 135I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 136Paper size settings are unavailable when I print from OpenOffice (Linux)
- 137I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 138Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 139Large characters are printed incorrectly. (Linux)
- 140The driver installation finished successfully but I cannot print. (Linux)
- 141When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 142I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 143When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 144Command List of brscan. (Linux)
- 145I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 146Send a fax using PC-FAX with LPD/LPRng (Linux)
- 147Uninstall printer drivers (Linux)
- 148Firewall port requirements of the Scan Key Tool (Linux)
- 149Use the Network Connection Repair Tool (Windows)
- 150Check the firmware version.