FAQs & Troubleshooting
![]() |
Latest |
199 Results
- 10107/09/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 10206/04/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 10306/03/2020When I try to use the database function, an application error occurs.
- 10405/22/2020How do I clear paper jam?
- 10505/22/2020How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 10605/22/2020When I print a long label or many labels continuously, printing suddenly stops.
- 10705/21/2020I have an occasional printing problem.
- 10805/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 10905/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 11005/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 11105/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 11205/18/2020What is the P-touch Address Book and how can I use it?
- 11305/13/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 11405/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 11505/13/2020How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 11605/13/2020How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 11705/13/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 11805/01/2020The print is horizontally compressed and not shaped correctly.
- 11904/28/2020The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 12004/17/2020How do I import data from a CSV file into the P-touch Address Book?
- 12104/07/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 12204/07/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 12304/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 12403/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 12503/09/2020How do I replace the cutter blade?
- 12603/05/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 12712/26/2019How to use the DK Round Paper Label Roll or the 10/11"(23mm) ×10/11"(23mm) Paper Label Roll
- 12812/24/2019How do I reset the PS-9000 to factory default settings?
- 12912/09/2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 13012/09/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 13112/09/2019When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 13212/09/2019The printing position shifts vertically or horizontally. (Linux®)
- 13312/09/2019I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 13412/09/2019I cannot print from the client computer to the printer on the print server. (Linux®)
- 13512/09/2019I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 13612/09/2019I cannot save the edited text file. (Linux®)
- 13712/09/2019I do not know how to become a superuser in Ubuntu. (Linux®)
- 13812/09/2019Are there any drivers available for FreeBSD? (Linux®)
- 13912/09/2019I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 14012/09/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 14112/09/2019Print free-length labels with the set length (Linux®)
- 14212/09/2019Some of the print options in OpenOffice do not work. (Linux®)
- 14312/09/2019Creating a label with OpenOffice (Linux®)
- 14412/09/2019Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 14512/09/2019Can I set a different media width when using an OpenOffice template? (Linux®)
- 14612/09/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 14711/25/2019My printer will not print from the P-touch Address Book software.
- 14811/25/2019How do I install/change the label roll?
- 14911/20/2019I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the QL printer was connected, but the installation does not continue.
- 15011/15/2019How do I import Microsoft Outlook contacts information into the P-touch Address Book?